To "drive order out of chaos" in organizations through creative problem-solving, building highly effective teams, and improving product and process quality.

Information Technology (IT) and Human Resources Information Systems (HRIS) professional with over 22 years of experience in diverse areas. Particular strengths in managing projects, designing real-time software, automating processes, and developing computer tools. Acknowledged self-starter that comes up to speed quickly and gets the job done.

• Writing maintainable and efficient C programming language software for real-time systems.
• Software quality processes, code inspection methods and the Software Engineering Institute (SEI) Capability Maturity Model (CMM).
• Leading effective meetings.

Analyzed requirements, designed, coded and tested telephone switch software. Conceived and implemented process and product improvements.

• Led a team of 6 software engineers that successfully ported and tested over 30,000 lines of C language code for a new processor. The porting was completed in less than 9 months under an extremely tight schedule.

• Wrote and implemented requirements, designs, code, and tests for 8 medium-to-large software projects. All projects were delivered on time with above average quality metrics.
• Took the initiative to redesign a portion of software that simplified over 30 code modules into one code module. This increased software quality and decreased development time.
• Took the initiative to conceive, create and maintain 3 software design and coding tools that increased the speed and quality of the software development process.

Analyzed, evaluated and managed the rollout of HRIS projects.

• Led a team that acquired and installed over 200 new personal computers across 3 organizations and 4 geographic regions.
• Performed the budget analysis, vendor negotiation and contract evaluation for 2 human resources information system packages.

Evaluated and acquired computer training and managed the computer training lab.

• Evaluated training information management systems from 3 vendors.
• Negotiated the on-going maintenance of the computer-training lab with the IT organization, thereby reducing computer lab downtime from once a week to once every 6 months.
• Delivered the training for a new software change-management system.

Defined the configuration management and quality assurance process for a cellular phone software project.

• Worked with the training organization to deliver a "Six Sigma" quality course for software engineers.
• Wrote a section of the business unit's Malcolm Baldrige National Quality award application.
• Took the initiative to conceive, write and deliver a software tool that simplified the drawing of cellular telephone message flows. This increased the speed and quality of design document writing.
• Selected to present a paper on scripting languages at the Motorola Software Symposium.

Analyzed and modeled costs and benefits of organization-wide software process improvements.

• Managed a 15-person team that organized and delivered the large company-wide conference "Quality Day".
• Personally took the initiative to acquire "Quality Day" resources when a last-minute change in corporate policy disrupted the normal acquisition process.

Designed, coded and tested telephone switch software.

• Wrote and implemented requirements, designs, code, and tests for 5 software projects.
• Conceived and implemented a software reuse architecture that saved 2 person years of effort.
• Took the initiative to redesign a module of "spaghetti code" into a Finite State Machine (FSM) when the "spaghetti code" threatened to reduce product quality and delay delivery.
• Selected to deliver a talk at the Bell Labs software reuse symposium.

• The Engineer/Scientist as a Manager, University of Tennessee
• Designing Effective Graphical User Interfaces (GUI), Human Factors International
• W. Edwards Deming Quality Seminar, Denver, CO
• Systems Dynamics, Massachusetts Institute of Technology
• Facilitating Group Discussions, Chicago
• Database Management, College of DuPage

• John Takao Collier, Martha Evens, Daniel Hier and Ping-Yang Li, "Generating Case Reports for a Medical Expert System," The International Journal of Expert Systems, Vol. 1, No. 4, 1988.
• John Takao Collier, "The Terror of Tiny Languages", Motorola Software Symposium, 1990.

• Implemented a neighborhood web-site that included a calendar of events and a community chat area.
• President of a local philosophy group.
• Founded a book discussion group.